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Independent Advocacy Service

It is not always easy to speak up and be assertive as a user of mental health services. Users feel in a less powerful position than the professionals looking after them, and they feel there are several real dangers - not being listened to, being too defensive, and conflicts being set up.

Advocates give help and support in getting the patient's message across, and being a source of information for users. This all helps in the empowerment of users. Advocates are independent of mental health services and therefore there is no conflict of interest

WordsWorth delivers a professional independent advocacy service working in Mental Health Hospitals, including secure establishments, to help to safeguard users’ rights - both rights under mental health policy and law, and rights as citizens. No-one is prevented from accessing the service because of a difference in language, culture, disability or capacity.
 
We help
  • to empower USERS to make informed decisions about his/her care and treatment and to take greater control over his/her life
     
  • to represent USER’S views as your own when asked to do so
     
  • to protect USERS when s/he is particularly vulnerable for reasons of illness or lack of capacity to make informed decisions
advocate
  • to support USERS to get his/her views heard
     
  • to help/support USERS to make complaints
     
  • to support USERS in seeking resolution to issues/events which concern him/her
     
  • to feedback issues raised by USERS (if needed) so that improvements can be made

WordsWorth Independent Advocacy Service

Email: WordsWorth Independent Advocacy Service

Telephone or Text: 07816 054 723
Croeso i WordsWorth - Site under developoment

Helping You to Help Yourself/Helpu chi i helpu’ch hunan

Ad-vo-cate (1). To speak, plead, or argue in favour of. (2). One that argues for a cause. (3). One that pleads on another's behalf. (4). To aid the cause of by approving or favouring, to back, support, champion, uphold, get behind, side with, stand behind
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